Free during beta

Live chat that answers instantly, with your team one click away.

Vichats puts an AI assistant on your website that replies to every visitor, day and night. When a conversation needs a person, your agents take over in one click.

The chat on this page runs on Vichats. Give it a try.

AI
Support
Online now
Hi! Do you ship to Singapore?
AIYes, we do! Delivery to Singapore takes 3–5 business days.
Great. Can I talk to someone about a bulk order?
Connecting you to a human agent…
AgentHi, I'm Sarah! Happy to help with your bulk order.
Type a message…
Features

Everything you need to talk to your visitors

AI that answers first, people who step in when it matters, and the tools to run it all from one dashboard.

AI replies, day and night

Your assistant answers in your own words from your own instructions. Use our AI or connect any OpenAI-compatible AI.

Human takeover

The visitor asks for a person, the AI hands over, or an agent jumps in. The first agent to claim the chat takes it.

Live visitors

See who is on your site right now, with their country, device and browser, and start the conversation yourself.

History & search

Every finished chat is saved. Search by visitor, email, keyword, IP address or agent.

Dashboard & reports

Today at a glance and monthly reports: chats, visitors, takeovers, messages, and stats for each agent.

Teams & roles

Add your agents. The Owner controls the setup, and Admins handle chats, visitors and history.

Shortcuts

Save your common replies and send them by typing /1, /2 and so on. Reply faster, with the same answer every time.

Your widget, your style

Design the chat button and chat window for desktop and mobile, or start from a ready-made template.

Direct chat link

No website? Share one link on social media or by email, and visitors can chat with you straight away.

Pre-chat form

Optionally ask for a name and email before the chat starts, so you always know who you're talking to.

Image messages

Visitors can send screenshots and photos. Text in the image is read automatically, so the AI understands it too.

Visitor bans

Block abusive or spam visitors for 1 to 30 days in one click, and lift any ban from the ban list.

How it works

Live on your website in minutes

No developers needed. If you can copy and paste, you can set up Vichats.

1
Create your account

Sign up and get your own Vichats dashboard.

2
Set up your AI and widget

Tell the AI about your business in plain words, then pick your colours, button and chat window.

3
Paste one snippet

Add one line of code to your website, or just share your direct chat link. You're live.

Beta

Free while we're in beta

Vichats is in an early beta. Every feature is free to use while we test and improve it together with our first users.

  • AI replies and human takeover
  • Your team with Owner and Admin roles
  • Custom widget for desktop and mobile
  • Chat history, dashboard and reports
  • No credit card needed

Sign up and confirm your email address. During the beta, new accounts may be reviewed before they are activated. Questions? Ask us in the live chat.

Join the beta